Wenlock Barn TMO won two awards for Outstanding Housing Management Performance - second year in a row, and the other for Supporting the Community and Going the Extra Mile.
For those who may not be in the know, Wenlock Barn TMO delivers a comprehensive Housing Management Service covering the areas of Tenancy, Rent arrears management, Voids, Repair and ASB. Apart from meeting their Key Performance Indicator (KPI) targets, another of their priorities is to equip their staff with good quality training to do their job well and to deliver a good customer experience.
With regards to their residents and community, they provide an enabling environment to foster the creation of new initiatives to benefit their residents. This has proven fruitful in delivering projects for residents on the estate. The TMO has a number of award winning garden projects – the orchard, growing kitchen, the back garden and the herb garden. Each of these project are fully backed and supported by the Board.
Anyone can feel free to visit Wenlock Barn or go to their website and see some of their community projects at work - wenlockbarntmo.co.uk/community-projects